Joan Cooper, Client Advocate
Joan Cooper brings a unique and invaluable skill set to KBM Law: her ability to connect with people in a way that is genuine, trusting, and approachable. Joan’s role at the firm focuses on building relationships with clients and ensuring they feel heard and supported throughout their legal journey. Her warmth and authenticity create a safe space, enabling survivors to open up and trust the firm to advocate for them.
When a survivor files a lawsuit against a person or corporation that has caused them harm, the process can be retraumatizing–especially when they have to gather documents to help make their case. Joan works directly with our clients and helps make this part of the justice process easier every step of the way.
Joan’s natural ability to connect with people stems from her previous experience as a bespoke fashion designer, where every client relationship was deeply personal and literally tailored to them. “It was about working one-on-one with individuals,” Joan says, “understanding their needs, and helping them express themselves.” She has transferred that approach to KBM Law where each client receives individual, personal attention.
Attorney Karen Barth Menzies founded KBM Law so she could serve her clients according to her values. Joan is determined to help potential clients understand how rare it is for a firm to have that kind of core commitment. “If I can help the world see Karen the way I see her, I’ll have done my job,” Joan says. For Joan, it’s more than just building a law firm; it’s about creating a movement that empowers survivors and amplifies their voices.